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our-guarantee

Quality

Viet Fine Arts Gallery is committed to quality artworks and your satisfaction is 100% guaranteed!

Authenticity

All art works sold by Viet Fine Arts Gallery has its own Authenticity Certificate and Invoice or Sale Contract. This is especially important when purchasing Vietnamese paintings due to the increasing presence of copies and forgeries from Vietnam .

Security

When you shop at Viet Fine Arts Gallery, our secure server encrypts all of your personal information, including name, address and credit card information. Our industry standard encryption helps ensure that no one can access or use your personal information.

Privacy

Any information collected from you during your purchase, i.e. your name, e-mail address, mailing address, phone number, credit card data, to allow us to complete your order, is protected. We do not rent, trade, or sell your personal information to anyone. Credit card data are destroyed once they have been submitted to the bank for processing.


How and when we collect information:
We collect "personal" information from you when you provide it to us. For example, if you purchase a product from us, we collect your name, mailing address, telephone number, credit card number and email address. If you sign up to receive a newsletter, we will collect your email address. If you utilize Services or take advantage of special offers made by us or our marketing partners, we may collect other personal information about you.


What we do with your information:

We are committed to protecting your privacy. Under no circumstances do we rent, trade or share your e-mail address with any other company for their marketing purposes without your consent. We use your personal information for internal purposes such as processing and keeping you informed of your order. You may, from time to time, receive information from us about new features, new services and special offers we think you'll find valuable. If you take advantage of special offers made by our marketing partners, we may transfer your personal information to them. Also, we make our customer's mailing addresses available to carefully screened companies whose products or services might interest you.

The personal information that you give us when you place an order or utilize one of the Services is used to process and fulfill your order or request. We also use your personal information for our own internal purposes, such as providing customer support or providing, maintaining, evaluating and improving the Services and the Website.  

We partner with one or more credit card processing companies or Banks to assist us in processing your payment. However, those companies/ Banks do not retain, share, store, or use personally identifiable information for any secondary purposes. The information you provide us is used for processing and fulfilling your order and contacting you if we have problems processing your order

How we protect your information:
The security of your personal information is important to us. When you enter sensitive information such as a credit card number on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us from unauthorized access or disclosure, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We assume no liability for any disclosure of data due to errors in transmission, unauthorized third party access or other acts of third parties, or other acts or missions.

Pricing

Notwithstanding the painting prices do not show on the site, we will confirm the price of any painting until you order. However, we do NOT charge any credit card fee when you shopping at Viet Fine Arts Gallery.